Management software for the service industry
Comprehensive software to manage service requests, maintenance, and SLAs
Stay connected with our cloud-based field service management software
Easily access all your data from your mobile device with our Android and iOS mobile apps.
Collect customer signatures on your cell phone.
Create work notes on your cell phone.
Optimize routes and response times with our GPS function.
Create alerts with push-notifications.
Periodic and corrective maintenance
Easily manage client equipment, track manufacturer warranties and consult service history.
Input client equipment into the system and track and schedule periodic maintenance.
Manage repairs and technical details for equipment breakdowns.
Create reports to track costs in real time.
Businesses that use STEL Order’s management software
JMC
“JMC was STEL Order’s first client. José Morales explains why he decided to give STEL Order a chance and tells us the story of his business.”
Client stories
3 businesses with very different needs that span multiple industries. All of them have one thing in common: they use STEL Order to simplify how they run their businesses.
Here’s what they have to say about us
4 businesses with unique needs from very different industries talk about STEL Order. Find out why we’re one of the top-rated solutions on the market.
Job request management
Sync your email or website request forms with STEL Order to receive job requests instantly.
Manually or automatically assign them to your field techs.
Create quotes and invoices from your job requests, and ensure end-to-end traceability for all your processes and workflows.
Connect multiple job requests to bigger projects.
Product management
Streamline warehouse management.
Track inventory and all the supplies in your work vehicles.
Easily create bundled products and service packages from the products in your catalog.
Create special prices and multiple price lists.
Automate regular supplier POs.
Frequently Asked Questions about STEL Order field service management software
Centralize the management of your job workflows, including the ability to attach pictures and videos to job files.
Easily create quotes, work notes, and invoices with a clear process and end-to-end traceability for every action and customer. Schedule periodic maintenance on your client’s equipment, ensuring resources are used efficiently and services are provided in an organized manner. And so much more!
Our Jobs module provides comprehensive asset management for service and maintenance businesses.
Schedule periodic maintenance, manage work notes, equipment warranties and repairs, and collect client signatures on any of the documents you create in the system.
Another key benefit is the ability to group multiple work notes on a single invoice and use the recurring billing feature to save time in your daily operations.
You can create job requests from the emails you receive and automatically assign them to your techs or create and assign them manually.
Our field service software allows you to create quotes, work notes, and invoices from these job requests, which improves efficiency and streamlines your workflows.
These features ensure your field service workflows are completed in a timely and organized fashion.
STEL Order’s Jobs and Inbox features allow you to automatically assign jobs to the right tech.
Your tech receives a push notification on their cell phone containing all the necessary information about the job: priority, customer file, the equipment to be worked on, and the GPS location of the jobsite.
You can also create additional documents related to the job like quotes and invoices and attach multimedia files, such as photos and audio recordings to ensure the job is fully documented.
STEL Order’s Calendar saves time, eliminates errors, and improves communication among your employees.
It includes a shared event and task center where you can plan and schedule jobs, facilitating cooperation and collaboration. You can create multiple work calendars and share them with your field techs.
You can also attach photos and other supporting documents to events to ensure everyone has the information they need to get the job done. All of this helps to streamline job request management and optimize your workflows.
Yes. You can track how much inventory goes out the door in your work vehicles as well as what materials are used on each job.
This is particularly important for managing field services that require spare parts, wires, screws and other essencial hardware and supplies to perform the job, which are regularly consumed or depleted.
Customer Assets are detailed records of equipment at a client’s location. These records include a history of periodic and corrective maintenance.
STEL Order also includes an online catalog where you can show clients your products, services, and spare parts right on your cell phone or tablet. All your field techs can access this catalog and the supporting technical information to help them do their jobs, including installation manuals, photos of installations, and details on spare parts available.
When we designed STEL Order we knew that it had to be functional even if your coverage was spotty.
If you are working in a basement or another place with poor coverage, you can still show customers your catalog, create quotes, work notes, and invoices, schedule events in your calendar or check a client’s outstanding balance. All your data will automatically be syncronized as soon as your internet connection is restored.
Yes. Your customers have the option to pay you online directly through the sales documents you send, whether by email or text.
This reduces the time it takes to get paid and simplifies the process for your customers.
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