Connect

Connect is an integrated marketing system that lets you quickly and easily send all your customers emails.

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Improve customer communication

Connect helps you to streamline communication with your customers.

Full integration with STEL Order

Connect is fully integrated with STEL Order, making sending mass emails to your clients a snap.

Notify past-due customers

Notify past-due customers or clients with outstanding invoices in one click.

Quote management

Use personalized email templates to manage pending quotes and job requests.

Customer feedback

Use our integrated Ratings Widget to solicit feedback from your customers. View and track ratings from customers.

Premium Customer Service

Our team of experts is always available to help by phone, chat, and email.

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What does Premium Customer Service mean?

It means you always talk to real people, before and after you subscribe.

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“The customer service team is very efficient, cordial and ready to solve problems. They are incredibly helpful, 100% recommended.”

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Expert Support Team

Chat with real people, never bots.

Trouble ticket service 7 days a week.

Telephone assistance

Personalized experience

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Streamline communication with your customers

  • Optimize communication with your customers
  • Use personalized email templates to manage pending quotes and job requests.
  • Now your clients can rate your work using the “Rating widget”. In STEL Order you can see your clients’ ratings.
  • Full history of ratings and feedback received from your customers.
  • Create unlimited email templates for recurring events, special offers, holiday promotions and discounts, among others.
  • Automate and personalize emails for each individual customer or document.

Frequently Asked Questions about the Connect add-on

Connect is a free tool included in your STEL Order subscription designed to improve customer communication. Create professional and personalized email templates, manage past-due customers and efficiently handle all your job requests.

Yes. You can create unlimited email templates using options like text, HTML or Drag & Drop. Personalize templates with your logo, company branding, and automatic tags to include specific customer information like their trade name.

Connect is an efficient tool to help you manage your outstanding invoices. You can create and send personalized emails to clients with outstanding invoices. Edit the subject and the content of the message and include specific dynamic tags that provide key information, such as the Invoice number, due date, and the amount due.

Automatically notify your customers when Job Requests are created and completed. Modify the subject and body of the message for these notifications and use dynamic email tags to personalize your emails, including our built-in ratings widget so your customers can provide you instant feedback.

You can send up to 300 emails per day and 1000 per month. Above these values, the server will automatically categorize these emails as spam.

Yes. You can preview templates before you send them in the web app, so you can dot all your i’s and cross all your t’s.